Controls loss and expense dollars of minor to moderate exposures by evaluating claims, reviewing repair estimates and negotiating claims to a fair and equitable conclusion. Develops and maintains relationships with repair facilities, contractors, and external vendors and knowledge on current technology, repair costs, and equipment to ensure accurate and economical repairs. This role will be filled following our hybrid work model at our Davenport, IA office. What You'll Do:As a Claims Appraiser, the focus of this role is conducting inspections on auto damage to prepare and review repair estimates. Additionally, you will:Evaluate items such as labor costs, part prices, and repair services to ensure estimates are accurately completed and fairly priced.Evaluate claim damages and calculate actual cash values for damaged items that may be beyond repair by reviewing items such as accurate conditioning, options, mileage, refurbishments, and unrelated prior damage to ensure cost of repairs do not exceed replacement cost.Communicate with repair facilities and/or external vendors to negotiate pricing and come to an agreement on required repairs.Reinspect and negotiate supplemental damages with external contacts when additional repairs are uncovered, ensuring all claims are brought to a fair and equitable conclusion.Communicate with claimants to schedule inspections, explain repair estimates, answer questions, and/or provide information throughout the repair process.Obtain and maintain state adjuster/appraiser licenses as required.What it Takes:Associate degree or equivalent work experience.Knowledge of vehicle repairs gained from previous experience in a repair facility, appraising responsibilities, or collision repair course work.Knowledge of insurance policies, coverages, and claim procedures.Excellent customer service skills and the ability to communicate professionally both verbally and in writing.Computer skills and knowledge of estimating software.Superior time management skills and ability to perform multiple tasks effectively and concurrently.Acceptable motor vehicle record if driving own or company vehicle.What You'll ReceiveAt Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.Meal Subsidy available for associates who report to an office.401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement programGenerous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time offGroup Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.Well-being and Employee Assistance programsSentry Foundation gift matching program to encourage charitable giving.About SentryWe take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.Get ready to own your future at Sentry. Opportunities await!Equal Employment OpportunitySentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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