Description:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provide assistance to users in accessing and using IT systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Compensation:
We are committed to providing fair and competitive compensation. The salary range for this position is $78,000 to $250,000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidate's work location, specific role, skill set, and level of expertise.
Benefits:
We offer a comprehensive benefits package, including:
Benefits: On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within. *Medical, Dental, Vision, Retirement savings options, tuition...
Employment Opportunities Registered Nurse to support IV Insertions and Phlebotomy.This is a Contingent position on rotating 8 or 12 hour... ...or drawing blood for patients who are determined "difficult IV access."Ability to communicate within the inter professional team to...
...Job Description Make an Impact as an Occupational Therapist at BAYADA Home Health Care EXTENSIVE... ...seeking an Occupational Therapist (OT) to join our Oahu Visits team. OTs work... ...Therapist in Hawaii ~ Must be willing to travel in assigned territory ~ Have...
Kering Eyewear seeks a Sales Brand Ambassador for Southern New York and Connecticut, reporting to the New England District Director. The role... ...in luxury or consumer goods. The position requires up to 80% travel and offers a competitive salary with growth opportunities...
The Department of Kinesiology in the College of Health, Life Sciences, and Education at Missouri Southern State University invites applications for a full-time, 10-month faculty position in Kinesiology and Sport & Recreation Management, that would start August 1, 2025....